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jaymeKnits
Permanent Resident

USA
1350 Posts

Posted - 11/28/2005 :  9:39:43 PM  Show Profile  Send jaymeKnits a Yahoo! Message Send jaymeKnits a Private Message
I love my LYS. Great owner, great selection, helpful, everything anyone could want in an LYS. This isn't their fault at all but I bought a skein of yarn today and started winding it when I got home. It seemed to be tied a bit tight and when I started winding I realized that all but one of the plies was broken in a fgew places. I should have stopped at the first one but I decided to try to make it work. Well when I got to the 3rd and I saw another one about a yard down I realized it isn't going to work. I already know I'm going to try to take it back tomorow but I don't know if they will take it since they (understandably) don't take skeins that have been wound.

Do you think they will?

Jayme

mokey
Permanent Resident

15375 Posts

Posted - 11/28/2005 :  10:47:49 PM  Show Profile Send mokey a Private Message
I think they will. The "no returns on wound skeins" from my own experience, applies to perfectly good balls of yarn. In your case it is obviously some sort of manufacturing defect and you would have discovered it whilst knitting and no doubt brought it back anyway. I'd be stunned if they said no.

"An injustice anywhere is a threat to justice everywhere." Martin Luther King Jr.
www.femiknits.blog-city.com
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Lissa
Permanent Resident

USA
4942 Posts

Posted - 11/29/2005 :  08:40:33 AM  Show Profile  Visit Lissa's Homepage Send Lissa a Private Message
Depends on where you got it. If it was Brenda's, make sure you talk to Brenda, herself, and make sure that she knows that the skein is defective, not just that you don't like it. I don't know if she'll give you a refund, but she'll almost certainly let you exchange it or give you a store credit.

Lissa

During times of universal deceit, telling the truth becomes a
revolutionary act. -- George Orwell


Oh, and I now have a blog:http://knittnlissa.typepad.com/knittnlissa/
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jaymeKnits
Permanent Resident

USA
1350 Posts

Posted - 11/29/2005 :  09:11:45 AM  Show Profile  Send jaymeKnits a Yahoo! Message Send jaymeKnits a Private Message
Yes it was Brenda's, I would be more than happy to exchange it straight across for a non defective skein. It was Louet Gems in a deep plum purple, I also got a skein of off white and it was fine. I hope it was just the one skein, it's for a christmas gift and the color is perfect, the yarn is soft and lofty, perfect for what I want to do with it. I'm crossing my fingers that all will be fine. I'm just frustrated. I'm going back at lunch time, I'll let you know how it turns out.

Jayme
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Lissa
Permanent Resident

USA
4942 Posts

Posted - 11/29/2005 :  10:12:08 AM  Show Profile  Visit Lissa's Homepage Send Lissa a Private Message
Brenda always gives exchanges in 30 days, so especially if the skein is defective, you shouldn't have a problem.

Lissa

During times of universal deceit, telling the truth becomes a
revolutionary act. -- George Orwell


Oh, and I now have a blog:http://knittnlissa.typepad.com/knittnlissa/
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jaymeKnits
Permanent Resident

USA
1350 Posts

Posted - 11/29/2005 :  11:29:11 AM  Show Profile  Send jaymeKnits a Yahoo! Message Send jaymeKnits a Private Message
she took it back no problem. Just another reason why Uniquities is my favorite LYS.

Jayme
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achrisvet
Permanent Resident

USA
5986 Posts

Posted - 11/29/2005 :  11:42:45 AM  Show Profile Send achrisvet a Private Message
quote:
Originally posted by jaymeKnits

she took it back no problem. Just another reason why Uniquities is my favorite LYS.

Jayme



Absolutely. When I read about bad experiences people have had in other yarn stores I realize how fortunate I am to have Uniquities and Brenda, the wonderful LYSO. It's similar to how I feel when people tell horror stories about their mothers. I call mine up and tell her how much I appreciate her. Hmmm. Maybe I need to visit Brenda just to tell her how much I like her store and her attitude. And maybe just check out the yarn......

Anita
My completed projects

and here

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Lanea
Permanent Resident

USA
5192 Posts

Posted - 11/29/2005 :  11:57:08 AM  Show Profile  Visit Lanea's Homepage Send Lanea a Private Message
Yay Brenda. I knew she'd be lovely about this, as she always is. Makes me want to go buy some yarn I don't need . . .

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Lissa
Permanent Resident

USA
4942 Posts

Posted - 11/29/2005 :  9:03:09 PM  Show Profile  Visit Lissa's Homepage Send Lissa a Private Message
Glad to know that I'm right at least once in a while...

Lissa

During times of universal deceit, telling the truth becomes a
revolutionary act. -- George Orwell


Oh, and I now have a blog:http://knittnlissa.typepad.com/knittnlissa/
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