I purchased a large lot of Manos de Uruguay from my lys. I loved the color and feel of it. While I have my own swift and winder at home for some reason I accepted the offer for the shop to wind it for me. I am so glad I did! There were so many knots and broken ends that the store offered to refund me, and instead gave me a significant discount. I can not begin to tell you how much splicing I had to do for those 12 balls of yarn! I can't say I will NEVER buy their yarn again, but I am now very hesitant.