My Subscription Help

When you subscribe to Knitter's Review, we create a record in our database that stores your email address and your name. We protect that record by creating a username and password for you automatically.

The username assigned to your subscription record is your email address. The password is the first part of your email address -- the part before the "@".

For example,

    password: jsmith

Change your user name or password
The automatically assigned username and password are convenient, but you may want to change your username and password to protect against someone else changing your subscription settings.

Keep in mind that changing your username or password does not change the email address to which we send your weekly email update.

Change your email address
When you change to a new Internet Service Provider (ISP), you will get a new email address. To continue receiving Knitter's Review, you will need to change the email address in your subscription record in our database.

Change your newsletter format
You can receive Knitter's Review in either HTML or plain-text format. If you have any trouble reading your email newsletter, changing the format to plain-text will probably fix the problem.

Set up a vacation hold
You can temporarily suspend delivery of the weekly email update when you go on vacation (or for any other reason). When you return from vacation, your email update delivery will automatically start up again. To catch up on updates that you missed while you were away, visit our newsletter archives.

Change frequency
If receiving Knitter's Review every week is too frequent, you can pick how often and when you receive a newsletter. If you ever want to read newsletters that you missed, visit our newsletter archives.

You can unsubscribe using the "Unsubscribe me from the newsletter" option.

Send me the newsletter dated...
The easiest way to read back issues of the newsletter is to visit our newsletter archives. But if you really want a particular issue sent to your email address, use the "Send me the newsletter dated..." option.

Log In
To protect your data, our computers don't allow you to see or edit your subscription unless you are logged in. That way, the computer knows it's you.

At the top of your My Subscription page we'll tell you whether or not you are logged in. If you are already logged in, then you can go ahead and do any of the editing described above.

If you are not logged in, you must log in before the computer will let you access your subscription. Click where it says "Click here to log in." at the top of our My Subscription page.

The login form will appear. If you don't remember your username, then try your email address. If you don't remember your password, you can email us for help.

Once you've entered a username and password, click the "Login" button. If you have any problem at that point, please contact us, give us all the details you can, and we'll help you get logged in.